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Terms of use and legal notices

1. Site presentation

In accordance with the Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the mine4sure.com website are informed of the identity of the various parties involved in its creation and monitoring:

The products marketed under the brand name Mine4Sure are sold by the SARL Etiquettes et Compagnie, with a share capital of 250,000 euros, and whose head office is located at 35 rue Pasteur 64320 Bizanos, France.

The company is registered at the RCS of Pau under the number 484 004 387 – VAT: FR94484004387

The Host of the website is ONLINE SAS BP 438 75366 Paris Cedex 08

Webmaster: Jean-Guillaume Vieux

2. General terms of use of the website and services offered

By using the website www.mine4sure.com, you are agreeing to comply with and be bound by the following terms and conditions of use. These terms of use are subject to be modified or updated at any time, so we invite you, users of the mine4sure website, to consult them on a regular basis.

The website is accessible to all at any time. However, interruptions for maintenance, as deemed necessary by the webmaster, might occur. As  much as possible, notice will be given to the users of the times and dates of these interruptions.

The mine4sure website is regularly updated as can be our terms of use and legal notices. The most current version of these terms of use and legal notices will supersede all previous versions. We invite you to read them regularly.

3. Contractual limitations on technical data

The website uses the Javascript technology.

The website mine4sure.com cannot be held liable for any material damages resulting of the use of the website. In addition, any person using the website commit to do so using recent, virus free equipment and through last up-to-date browser.

4. Copyright and counterfeiting

Mine4Sure owns all the copyright or has the rights of use of all the content available on the website, including texts, images, graphics, logos, icons, sounds and softwares.

Any reproduction, representation, modification, publication, adaptation, of all or part of the elements of the site, which could, by any means whatsoever, harm or damage the brand, is prohibited and considered a violation of copyright and punishable by article L.335-2 of the Intellectual Property Code, with a penalty of 2 years imprisonment and a fine of €150,000.

5. Limitations on liability

Mine4Sure cannot be held responsible for any direct or indirect damage caused to the user’s equipment, when accessing the site, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from a bug or incompatibility.

Interactive areas (possibility to ask questions in the contact area, as well as on the blog ) are available to users.
Etiquettes et Compagnie, with the assitance of Akismet (on the blog) reserves the right to delete, without prior notice, any content posted in these areas that violates the legislation applicable in France, in particular the provisions relating to data protection. If necessary, Mine4Sure also reserves the right to hold the user liable under civil and/or criminal law, in particular in the event of a racist, insulting, defamatory or pornographic message, regardless of the medium used (text, photograph, etc.).

6. Hyperlinks

The website contains a certain number of hypertext links to other sites, set up with the authorisation of Etiquette et Compagnie. However, Etiquette et Compagnie is not able to check the contents of the websites thus visited, and consequently will not assume any responsibility for this fact.

7. Newsletters 

To keep you informed of our special offers, new products and promotions we will send you newsletters.

You can subscribe to it from the home page of the mine4sure.com website or by joining the Mine4Sure Family when creating a customer account.

It is possible to unsubscribe directly on the email containing the newsletter or by contacting us at info@mine4sure.com.

8. Our printables

Mine4Sure (via its blog) provides to its users and readers, free printables, documents that can be printed.

Mine4Sure owns the intellectual property rights of all the printables available on the Mine4Sure website and no unauthorised use by Mine4Sure of these printables is allowed.

As indicated before the downloading of the printable, the user wishing to download the printable must join the Mine4Sure family by giving his/her name and email address.

Joining the Mine4Sure family implies you give consent to Mine4Sure to collect and process your personal data (article 6.1 of the GDPR).

The data collected is only for Mine4Sure’s exclusive use.

The information collected is not linked to a contractual commitment of any kind. This information will be kept for a maximum of three (3) years from the last contact initiated by the person concerned by the data collected.

9. Contact us

When contacting us, we collect your personal data (full name and email address) in order to respond to your request.

This process is made in accordance to Article 6.1.A of the General Data Protection Regulation according to which processing is lawful if the data subject has given his consent to such processing.The data collected is only for Mine4Sure’s exclusive use.

The information collected is not linked to a contractual commitment of any kind. This information will be kept for a maximum of three (3) years from the last contact initiated by the person concerned by the data collected.

10. Our sponsoring scheme

Mine4Sure offers its customers, ordering on the website mine4sure.com, the opportunity to sponsor new customer(s).

The new, sponsored, customers will need to enter at the time of their first order the email address of the customer sponsoring them in order to benefit from a 10% discount on their first order. The sponsoring customer will receive a discount voucher (worth 2€-£2-US$2) by email to use on a next order.

The sponsoring process is activated when payment for the order is received.

When you use the sponsor invitation form available on the Mine4Sure website, Mine4Sure does not collect your personal data nor that of the person(s) you sponsor.

11. “Labelled and found!” Box

The Mine4Sure website offers the possibility to its users to contact Mine4Sure when they find an object labelled with a label fromMine4Sure.

The details from the user having found the object are collected with the sole objective to allow to re-unite the owners with their lost belonging(s).

Mine4Sure does not process its data for commercial purpose and does not store it after the object has been returned.

12. Your reviews

In collaboration with Trustpilot, Mine4Sure requests and collects your review on your orders.

After placing an order on mine4sure.com, you have the opportunity to submit a review of our services and products. These reviews are posted, with your consent, on trustpilot.com and may be displayed on the home page of mine4sure.com.

When you submit a review, Truspilot collects and processes your personal data in accordance with the following trustpilot.com Privacy Policy

13. SMS Solicitation

By creating a customer account on the mine4sure.com website, you are joining the Mine4Sure Family and you accept that Mine4Sure may send you offers on its products by SMS.

The sending of SMS messages for commercial purposes is carried out occasionally. These SMS messages are intended for our most loyal customers to enable them to benefit from the best offers.

You may at any time refuse, or interrupt the reception of our offers by replying directly to one of our SMS messages or from your customer’s account.

Mine4Sure commits to never to use your details to offer you services or products from another company.

14. Personal data

Mine4sure collects your personal data to serve you better.

Compulsory data needed to manage your requests is indicated by an *.

In compliance with Regulation (EU) 2016/679 of 27 April 2016, known as the General Data Protection Regulation (GDPR), our team gives the utmost importance to the management of your personal data.

You will therefore find on our website Mine4Sure.com information about what data we collect and your rights

  • Our Privacy policy details all the actions carried out on your personal data, collected when you create an account and place an order
  • For all other requests, we ask for your consent and detail the legal context of our actions.

Details of the data controller:

The data controller, responsible for the data collected on the Mine4Sure website is the company Etiquettes et Compagnie whose head office is located 35 rue Pasteur, 64320 Bizanos, France.

The company is registered with the RCS of Pau under the number Siren 484 004 387.

You can contact us by phone on +44(0)7952 045 292 or by email:  dpo@a-qui-s.fr

Details of our data protection officer:

Our data protection officer is Olivier Houlet, located 54 rue du Mondarrain, 64210 Bidart, France. He can be contacted by email: dpo@a-qui-s.fr

Your rights over your personal data

  • Right to access and modify your personal data
  • Right to limit the processing of your personal data
  • Right to erase your personal data
  • Right to request to exercise your right to object to the processing of your data for the purpose of commercial prospecting
  • Right to formulate specific and generalpost-mortem guidelines concerning the storage, deletion and communication of your data
  • Right to portability.
  • Right to withdraw your consent to the processing operations based on this legal basis.
  • You may, at any time, lodge a complaint with the competent supervisory authority  (in France, la CNIL : fr)

For more information on your rights, please refer to our Privacy Policy.

To exercise your rights, please do send your request by email (specifying your email address and full name) to Etiquettes et Compagnie personal data officer at the following address dpo@a-qui-s.fr.

We will reply to your request within one (1) month maximum from the date of receipt of your request.

15. Our cookies

Browsing our website may result in the installation of cookie(s) on the user’s computer. A cookie is a small file that records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent navigation on the site, and is also intended to enable various measures of frequentation.

Refusal to install a cookie may result in the inability to access certain services. However, the user can configure his computer in the following way to refuse the installation of cookies:

https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

16. Applicable law and jurisdiction

Any dispute in connection with the use of this website is subject to French law. Exclusive jurisdiction is given to the competent courts of PAU.

17. Main laws concerned

Law n° 78-17 of 6 January 1978 relating to information, data files and liberties in its latest version of 16 May 2019.

Law n° 2004-575 of 21 June 2004 for confidence in the digital economy.

Regulation nᵒ 2016/679, known as the General Regulation on Data Protection or RGPD.